Welcome to Not so Famous 💙
We truly appreciate every order placed with us. Our goal is to give you a smooth and hassle-free shopping experience. Please take a moment to read our store policies below.
1. Returns & Exchanges
We always try our best to deliver the right product in perfect condition. However, products purchased during special offers or promotional sales may not be eligible for return or exchange.
If there is any issue with your order, feel free to reach out to us — we’re always happy to help.
2. Offers & Discounts
Only one offer or discount can be used on a single order unless we clearly mention otherwise.
3. Limited Time Offers
Any ongoing offers, discounts, or special promotions are valid only for the time period and products mentioned on our website or official social media pages.
4. Damaged / Missing Item
If your parcel arrives damaged or something is missing, please send us a full unboxing video on WhatsApp at 8528555872.
This helps our team understand the issue quickly and provide the best possible solution.
5. Delivery Time
We usually deliver orders within 5 to 10 working days. Delivery times may vary slightly depending on your city or courier service.
6. Order Updates
All order-related updates such as confirmation, dispatch, and tracking details are shared with you on WhatsApp.
7. Order Cancellation
Once an order is placed, it cannot be cancelled as we begin processing it immediately.
We request customers to kindly review their order carefully before placing it.
8. If You Receive a Damaged Product
If the item delivered to you is damaged, we will arrange a replacement (subject to availability).
If the product is sold out, we will provide voucher of the same amount for your future purchase.
9. Sale Products
Items purchased during sale periods or special promotions may follow different return or exchange rules. Please message us before placing your order if you have any questions.
Final Note
We’re a growing brand built with love, and we genuinely value your trust. These terms may be updated from time to time to serve you better.
Thank you for supporting Not so Famous